Return of the product
Product exchange
Customer service
Payment
Delivery
Takeaway
Discount codes / Gift cards
Sizes of products
Customer account
Payment options ❯
The payment options are:
- PayPal
- Apple Pay
- Google Pay
- Bank or credit card
- Bancontact
- Klarna - invoice (restricted countries)
Payment security ❯
Your credit card information is transferred encrypted using the SSL method. This means the internet connection is secured, and encryption protects the data traffic so that an external observer cannot see your confidential information by monitoring the connection. Thanks to this security standard, paying with a credit card at Jerone is safe.
Payment notification ❯
I ordered by invoice, how do I get a refund? ❯
If you return part of the products, you can either deduct the value of the returned products from the invoice yourself or wait for the return to be processed, after which you will receive a new, updated invoice via email. We do not refund money to the account unless you have already paid the invoice or specifically request it on the return form.