Return of the product
Product exchange
Customer service
Payment
Delivery
Takeaway
Discount codes / Gift cards
Sizes of products
Customer account
Can I pick up products from the site? ❯
Unfortunately, that is not possible at the moment, as we operate solely as an online store.
Can I order by phone or email? ❯
Unfortunately, we only accept orders made through our online store.
How can I contact you? ❯
Email: support@jerone.com
You can also leave a message through our contact form! If your matter is not urgent and does not concern orders or returns, you can send us a message on Instagram @jerone_official or via Facebook Messenger. If we are available in Chat, you can open it by clicking the button visible at the bottom right and contact us through it as well.
We strive to respond to your email as soon as possible, within 48 hours on weekdays.