Privacy Policy - Jerone.com

Jerone Group Oy's Privacy Policy

Jerone collects information about its customers and users of its online store in order to provide its customers with the best possible experience when using its services. Customer data is used, among other things, to provide a secure service and to improve the quality of customer service and the online store.

Jerone respects the privacy of its customers and will only use the personal information it collects for the purposes set out in this Privacy Policy. Jerone will not sell or share its customers' information for purposes other than those set out in Section 7 of this Privacy Policy.

Data Controller:

Jerone Group Oy ( Business ID: 2381931-8)

Contact information:
Sulapuronkatu 1
33700 Tampere

Contact information for matters concerning the register:

Tel. 0408280202
E-mail: customer service (at) jerone.fi

Name of the register

Jerone customer register

Purpose of processing personal data

Personal data are processed only for the predefined purposes listed below:

To manage the customer relationship and facilitate communication
To process, deliver and archive orders
To maintain purchase history for possible product returns or warranty processing
To prevent misuse
Improving the customer experience and quality of customer service
Developing your own operations and services
To deliver targeted content, communications and marketing

Data content of the register

Customer contact and ordering information: first name, surname, street address, postal code, postal town, telephone number, e-mail address. Possibility to send marketing messages to the customer, provided that the customer has given his/her explicit consent to this when creating the customer account. Information on customer orders, deliveries and returns.

Regular data sources

The contact and customer information in the register is obtained at the start of the customer relationship and during the course of the customer's relationship from changes made by the customer to the controller. A customer relationship is established when a customer creates domain names for an online shop or orders products. A marketing opt-out is selected at the time of registration. The customer can change his/her opt-out at a later stage.

Disclosures of information

We transfer some necessary information to third parties in order to fulfil our obligations in relation to the delivery of orders. These third parties include:

Logistics partners who deliver shipments to a location of the customer's choice
Payment intermediary partners
Billing operators
Product suppliers in the case of direct deliveries
Customs in the case of products purchased duty free
Collection companies, when an invoice is due and is passed on for collection
The partner companies are committed to complying with the requirements of the Data Protection Regulation.

Where necessary, we will also disclose information at the request of public authorities, if required by law.

Principles of register protection

The customer register is kept in electronic form. Access to the system containing customer data and the right to modify customer data is restricted to specifically designated employees of the controller.

Other:

As a general rule, personal data will be processed for as long as the customer relationship is in force. Customers who have subscribed will receive a newsletter by e-mail, which can be cancelled by clicking on the unsubscribe button at the end of the letter. The subscriber to our newsletter can unsubscribe himself/herself via a link in each newsletter we send out. The customer may request that personal data concerning him/her be made anonymous or deleted from our records. Some data may be subject to legal obligations for longer storage (e.g. the Accounting Act and the Consumer Protection Act).